FREQUENTLY ASKED QUESTIONS
CARE & PARTS
- 01. Where can I find the electronics user guide for my guitar?
- 02. How do I clean and polish my guitar?
- 03. Can I use lemon oil on my fingerboard?
CUSTOM GUITARS
DEALER, SERVICE CENTER & ORDER INFORMATION
- 05. Where is the closest authorized Martin dealer or service center to me?
- 06. When can I expect my guitar to arrive?
PRODUCT DATING & VALUE
- 07. When was my guitar manufactured??
- 08. Where can I find the serial number of my guitar?
- 09. Where was my guitar made?
SPECIFICATIONS, MATERIALS & RESPONSIBLE BUILDING PRACTICES
Ответы
01. Where can I find the electronics user guide for my guitar?
Visit our Electronics User Guide Directory. Please remember that C. F. Martin & Co. warrants, to the original owner only, factory installed electronics for a period of one year from the date of purchase.
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02. How do I clean and polish my guitar?
To clean your guitar, wipe it down with a clean, damp cotton cloth with water then a dry cotton cloth to dry. For polishing, we recommend using Martin Polish and Cleaner which is available for purchase online and in our 1833 Shop. We recommend this polish for gloss finish guitars but not satin finish. It will not harm satin finish guitars, though after time the finish may begin to shine unevenly. It is best to use just plain water on satin finish guitars.
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03. Can I use lemon oil on my fingerboard?
Martin Guitar does not recommend using lemon oil on the fingerboard. The acids in lemon oil break down the finish of your guitar. It may also speed the corrosion of the frets and decrease the life of your strings.
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04. How do I order a custom guitar?
An authorized Martin dealer can help you build and order a custom Martin guitar. Use our dealer locator to get started.
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05. Where is the closest authorized Martin dealer or service center to me?
Visit our Find a Dealer page to locate the nearest dealer or service center to you.
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06. When can I expect my guitar to arrive?
Please contact the authorized Martin dealer through which you purchased your guitar for an update on the status of your order.
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07. When was my guitar manufactured??
You can look up the manufacturing date of your guitar by serial number here. If your guitar does not have a serial number and was manufactured prior to 1898, it may only be identifiable by measurements, appointments and stampings. If that is the case, you can send photos and a description of the instrument here.
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08. Where can I find the serial number of my guitar?
A Martin Guitar will have the model designation and the serial number etched on the neck block. Look in the soundhole toward the neck to see where this is etched.
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09. Where was my guitar made?
Martin guitars are made in Nazareth, Pennsylvania with the exception of the X Series, Backpacker Series, Road Series, Dreadnought Junior, PA5 models, and select ukuleles which are made in our plant in Mexico.
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10. How do I find the specifications for my particular guitar?
Specifications for each model currently in production can be found on each model page in the Guitars section.
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